1333 Privacy Policy — How Your Information Is Kept Safe
This policy clearly explains how your personal information is collected, used, and stored on the 1333 platform. Please read it carefully before using the platform.
What information we collect
The following types of information may be collected when you use the 1333 platform:
Account & identity information
During registration, your name, mobile number, email address, and national ID details are collected. This information is used to verify your account and confirm your identity.
Payment & Transaction Information
Transaction details processed in BDT (৳) via bKash, Nagad, Rocket, or bank transfer are recorded, including the amount, date, and payment method. Full card numbers and bank PINs are never stored.
Device & browser information
Technical information such as your device model, operating system, browser type, IP address, and screen size may be collected automatically. This data is used to improve platform performance.
Usage information
Usage data — such as which games you played, how long you spent on the platform, and which sections you visited — is used to improve our services.
How your information is used
1333 uses the data it collects solely for the following purposes:
- Account management: To handle registration, login, identity verification, and account security.
- Transaction processing: To process deposits and withdrawals and maintain transaction history.
- Customer support: To resolve issues, handle complaints, and respond to enquiries.
- Platform Improvement: To analyse user experience and improve the quality of our services.
- Security & fraud prevention: To detect suspicious activity and keep your account secure.
- Legal obligations: To retain information required for compliance with applicable laws in Bangladesh.
1333 never sells your personal information to third parties for marketing or advertising purposes.
Cookies & tracking — how we use them
What are cookies and why do we use them
Cookies are small data files stored in your browser. The 1333 platform uses cookies for the following purposes: to maintain login sessions, remember your preferences, monitor platform performance, and ensure security.
Manage cookies
You can block or delete cookies through your browser settings. However, disabling cookies may affect certain platform features — particularly login and Games functionality.
Data Retention, Security & Third Parties
How long your information is retained
Your information is retained for as long as your account remains active. After closure, certain data may be kept for a defined period to meet legal obligations. Transaction records are generally retained for up to five years.
1333 servers are secured with SSL technology and all data is stored in encrypted form. Regular security audits are conducted to prevent unauthorised access.
Sharing Information with Third Parties
1333 may share information in the following limited circumstances:
- Payment providers: Minimum information required to process transactions via bKash, Nagad, or Rocket.
- Games providers: Necessary information shared with technology partners to deliver games properly.
- Legal Authorities: Under government or judicial order in accordance with the laws of Bangladesh.
Outside of these circumstances, 1333 does not share your personal information with any third party.
Your rights & policy changes
Your rights as a user
As a 1333 user, you have the following rights:
- Right to access: You may request to view the information we hold about you.
- Right to rectification: You may request that incorrect or outdated information be updated.
- Right to erasure: You may request deletion of your data once certain conditions are met. However, some information may need to be retained due to legal obligations.
- Right to lodge a complaint: Any privacy-related concerns can be raised through our support team.
About policy changes
1333 reserves the right to update this Privacy Policy as needed. Any changes will be reflected by an updated date at the top of the page, and users will be notified of significant changes. Continued use of the platform after any changes constitutes acceptance of the revised policy.
If you have any questions about our Privacy Policy, please contact us: [email protected]
Still have questions? We're here to help
For any questions about privacy or your account, visit our FAQ section.